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Aspire Messaging Service(AMS)SMS and MMS
SendingCapability Service

I. Definition of Capability

It is Aspire’s new service with its own brand, clients and channels. Through the interface or WEB access, it helps clients realize one-point access and national, full-service providers SMS and MMS sending capability. On this basis, it gives birth to various types of Internet mobile value-added services, realizing the all-win integrated information solutions for carriers, Aspire and clients.

II. Application Scenario

Scenario 1: MMS

 

 


Scenario 2: SMS

 

 


IV. Product Functions

V. Technical Parameters

Platform functional module 

Indicator parameters 

AMS MMS gateway receivingcapability

350 pieces per second, shared by all clients

AMS SMS gateway receivingcapability

1,500 pieces per second, shared by all clients

Ratio of successfully received SMS within 5 seconds

40%

Ratio of successfully received SMS within 10 seconds

30%

Ratio of successfully received SMS within 30 seconds

20%

MMS success rate 

85%

SMS success rate 

97%

VI. Product Strengths

1. AMS Security and Services

1.1 Security Guarantee

• 7X24h business availability dial testing

• 7X15h dual manual verification

• 7X24h technical guarantee support

 

1.2 Customer Service

• 7X24h line 1 and 2 customer service support

• 7X24h online customer service support

• 7X24h tracking of customer application solutions

1.3 Technical Support

• Local and remote customer application training support

• Personalized demand extension development and operation support

• Free inquiry and support to technical questions

2AMS Service Monitoring

2.1Automatic Monitoring

The platform has finalized the hardware and software alarm mechanism to monitor the memory and CPU of all the devices, platform availability, and system application nodes. For example, it gives alarms through SMS and email if monitoring indicators have gone beyond the threshold.

2.2 Artificial Monitoring

A. Platform editing/receiving monitoring

• Monitor the availability of the platform and if it can normally receive the MMS sent from the platform. The specific strategy is as follows:

• Monitoring time: Monday to Sunday, 8:00 – 22:00

• Monitoring frequency: once/30 minutes

B. Simulated ECreceiving monitoring

• Monitor the truly-distributed EC in a simulated manner. Give alarms immediately in case of failure to receive the distributed information in time.

 

3 AMS Review Work Mechanism

Working time

Based on the commitment of “responsible for our customers”, the timeliness of the review of the enterprise MMS content review work should be ensured. The review work should be done during 7:00 - 22:00 every day, no matter whether it is working day, non-working day, statutory holidays or festivals.

Review cycle

For each job order, the time period from submitting it to completing the final review must be controlled within 15 minutes. In case of failure to complete the review work in time for special reasons, the reviewer on duty needs to contact the person in charge of the review group as early as possible, notify him/her of the reason and explain it to customers and comfort them. 

Review system

In order to ensure the safety of enterprise MMS business content to the maximum extent, the provisions require the business content audit work to be carried out according to the 2-level review system, namely, preliminary review and final review. The 2-level review should be independently completed by two reviewers who are held responsible for the security of the content.

Work mechanism

The review work should follow the work principle of “being rigorous and serious”. The contents that do not comply with the enterprise MMS contents management standards must be handled in accordance with the relevant review management practices. For new situations, new problems or the contents difficult to make accurate judgments, encountered in the review work, the person in charge should report it to his/her superiors as early as possible and then handle the job order according to the final opinion after the superiors and the contact have reached an agreement on how to deal with it.

4. AMS Review Process

In order to ensure the safety of business content to the maximum extent, the provisions require the business content audit work to be carried out according to the 2-level review system, namely, preliminary review and final review. The 2-level review should be independently completed by two reviewers who are held responsible for the security of the content. The specific process is as follows: